Shipping & Return Policies
At Jewels by Lani, my goal is to offer you the best shipping options, no matter where you live within United States. I charge a $9.99 flat shipping fee per order.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging within 1-2 business days after the order is placed.
- Shipping time: items usually take between 5 and 14 days to arrive at their destination but can take longer from time to time.
I want you to love what you ordered. If for any reason you are unhappy with any item that you have purchased, you may return it to me within 14 days of receipt to receive a full refund or to exchange it for another item.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.